Description

Make an impact in a fast-paced operations team where accuracy, control and client outcomes matter. You will build end-to-end knowledge across cash services, lending operations and supply chain finance processes while partnering with stakeholders across Product, Sales, Risk, Legal, Compliance, Technology and global Operations. You will strengthen the control environment and help reduce operational risk through disciplined execution and continuous improvement. You will also gain career development through exposure to multiple products, processes and senior stakeholders.

As a Payment Lifecycle Analyst in Treasury Services Operations, you will process and monitor transactions across cash services and lending operations and provide backup support for supply chain finance activity. You will complete daily controls, reconcile accounts, investigate exceptions and escalate issues to resolution. You will contribute to accurate reporting and provide operational metrics that support team performance and risk management. You will work in a collaborative, control-focused environment with global partners to deliver consistent client service.

As a Payment Lifecycle Analyst in Treasury Services Operations, you will process and monitor transactions across cash services and lending operations and provide backup support for supply chain finance activity. You will complete daily controls, reconcile accounts, investigate exceptions and escalate issues to resolution. You will contribute to accurate reporting and provide operational metrics that support team performance and risk management. You will work in a collaborative, control-focused environment with global partners to deliver consistent client service. LLM Suite - Job Description Editor.docx
Job responsibilities

• Process social security and tax payments, court orders and garnishments in line with procedures and controls.
• Reconcile accounts, investigate breaks and drive timely resolution of exceptions.
• Complete daily control checklists and maintain appropriate evidence.
• Provide operational metrics and reporting to management, ensuring accuracy and timeliness.
• Support lending operations processes by receiving, storing and tracking lending notifications and documentation.
• Provide data inputs to support regulatory reporting requirements, ensuring completeness and data quality.
• Process supply chain finance activity as backup support, including discount transactions, invoice cancellations and manual file uploads.
• Register and maintain documentation for supplier agreements and escalate missing or incomplete information.
• Partner with internal stakeholders to communicate status, resolve issues and support end-to-end process execution.
• Participate in meetings and calls, providing clear updates and escalating risks and breaks appropriately.
• Identify opportunities to improve efficiency and strengthen controls, supporting implementation of enhancements.

Required qualifications, capabilities, and skills

• Fluency (written and spoken) in Spanish and English.
• Proficiency in Microsoft Office, including Outlook.
• Ability to manage deadlines, prioritise tasks and deliver accurately in a fast-paced environment.
• Strong attention to detail and control-focused mindset.
• Strong communication skills and ability to provide clear status updates to stakeholders.
• Ability to work effectively in a team and a matrix organisation.
• Ability to follow procedures, guidelines and policies and escalate issues appropriately.
• Logical and organised approach to problem solving and execution.

Preferred qualifications, capabilities, and skills

• Additional language skills beyond Spanish and English.
• Experience in banking operations, including transaction processing and client documentation handling.
• Knowledge of cash services, lending operations or supply chain finance processes.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.